Last Updated: June 2026
Introduction
This Privacy Policy explains how cliff-badger collects, uses, stores, and protects personal information provided by visitors and clients. We are committed to maintaining the confidentiality and security of your data in accordance with applicable UK data protection legislation.
Information We Collect
When you engage with our website or services, we may collect the following types of information:
- Contact information including name and email address
- Communication preferences and service selections
- Property-related information you provide during consultations
- Technical data including IP address, browser type, and device information
- Usage data regarding how you interact with our website
How We Use Your Information
We process your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate regarding ongoing advisory engagements
- To improve our website functionality and user experience
- To comply with legal obligations and regulatory requirements
- To maintain records necessary for business operations
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Contractual necessity when providing services you've requested
- Legitimate interests in operating our business and improving services
- Legal compliance where required by UK law
- Your explicit consent where specifically obtained
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Client engagement records are typically retained for seven years following completion of services, in accordance with standard professional practice.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With professional service providers who assist in delivering our services, under strict confidentiality agreements
- When required by law or to comply with legal proceedings
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and access controls limiting data availability to authorised personnel only.
Your Rights
Under UK data protection law, you have the following rights:
- Right to access personal data we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your data in certain circumstances
- Right to object to processing based on legitimate interests
- Right to data portability
- Right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided in our Contact section.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the date at the top of this document. Continued use of our services following such changes constitutes acceptance of the updated policy.
Contact Information
For questions regarding this Privacy Policy or our data practices, please contact us at: contact at cliff-badger.com